Privacy Policy

1. Information We Collect

We collect the following information when you use our service:

• API Request Data: The queries and prompts you submit through our API for brand monitoring purposes.
• Account Information: Email address and billing information managed through our payment processors (RapidAPI or our API gateway).
• Usage Data: API call volume, timestamps, and response status for billing and service quality purposes.
• Technical Data: IP address and user agent for security and abuse prevention.

2. How We Use Your Data

• To process your API requests and return monitoring results.
• To calculate usage-based billing.
• To maintain service quality and prevent abuse.
• To communicate service updates or respond to support inquiries.

We do not use your data for advertising, sell your data to third parties, or use your queries to train AI models.

3. Data Processing

Your API queries are forwarded to our data providers for processing. Results are cached temporarily (up to 24 hours) to improve performance. Query content and results are not stored long-term beyond what is necessary for service delivery.

4. Data Retention

• API request logs: Retained for 30 days, then automatically deleted.
• Task results: Cached for up to 24 hours, then automatically purged.
• Billing records: Retained as required by applicable financial regulations.
• Account data: Retained until account deletion is requested.

5. Service Infrastructure

We use the following infrastructure to deliver our service:

• AI Monitoring Infrastructure: Our proprietary systems retrieve monitoring data from Chinese AI platforms including DeepSeek, Doubao, Tongyi Qianwen, and others.
• Payment Processors: RapidAPI and/or our payment gateway handle billing information. We do not store your credit card details.
• Cloud Infrastructure: Secure cloud hosting for API service delivery.

6. Data Security

We implement industry-standard security measures including HTTPS encryption for all API communications, secure key management, and access controls. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data and account.
• Request a copy of your data in a portable format.
• Object to processing of your data for specific purposes.

To exercise these rights, please contact us at our contact page.

8. International Data Transfers

Our service involves retrieving data from AI platforms operating in China. By using our service, you acknowledge that your queries may be processed by servers located in various jurisdictions. We take appropriate safeguards to protect your data during international transfers.

9. Cookies

Our API service does not use cookies. Our website may use minimal analytics cookies to understand visitor behavior. You can control cookie settings through your browser preferences.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or a notice on our website. Continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact

If you have questions about this Privacy Policy, please reach out through our contact page.